Transportation Policy

We are committed to ensuring the safe and timely delivery of your valuable items. Below, you will find all the detailed information about our transportation process

Mode of transportation

  • Standard shipping: Delivery within 5-7 working days. Suitable for most locations.
  • Express delivery: Urgent orders can be delivered within 1-3 working days.
  • International shipping: Delivery within 7-14 working days, depending on the customs processing situation in your country/region.
  • In store pickup: For local customers, they can pick up from our store location.

Shipping cost

  • Free delivery: applicable to orders over $200 within the United States.
  • Unified rate: Standard shipping fees for orders below $200 are subject to a fixed fee of $10.
  • International prices: Calculated based on destination and shipping method at checkout.

Processing time

  • The order will be processed within 1-2 working days. Please note that customizing items may require additional time, typically 3-7 working days.

Delivery Schedule

  • Standard delivery: Expected to be delivered within 5-7 working days after shipment.
  •  Express delivery: Ensure delivery within 1-3 working days.
  • International orders: may vary between 7-14 working days, depending on customs clearance status.

Package tracking

  • After the order is shipped, you will receive a tracking number via email. Use it to monitor the status of your package on our shelf page.Use it to monitor the status of your package on our shelf page.

Undeliverable or delayed packages

  • If the package is returned to us due to an incorrect address or inability to provide it, we will contact you to resend it. Additional shipping fees may be required. Delays caused by natural disasters, customs processing, or unforeseeable circumstances will be promptly notified.